E~Funds Online Payments
Frequently Asked Questions
Q: How do I create an e~Funds for Schools user account?
A: If you are new to e~Funds for Schools and would like to create an account, please follow the steps outlined below:
- Select “Create an Account” (located on the left hand side of the website, towards the bottom of the screen).
- Enter the required information and Click “Create Account”. Once your account has been created, you will be able to login and attach your student(s) to your newly created account.
*Before creating an account, be sure the correct school district is displayed in the top left of the web page.
Q: How do I lookup my username?
A: You can have it emailed to you by following the steps below:
- Select “Login” (located on left hand side of the website, towards the bottom of the screen).
- Select “Forgot Username”. Enter the email address on your account to have your username(s) emailed to you. If you have more than one username, we recommend selecting one to proceed with and requesting the additional usernames be deleted.
*You can request a username be deleted by selecting the “Contact Us” link displayed at the bottom of the web page.
Q: How do I reset my password?
A: If you have forgotten your password you can reset it by following the steps below:
- Select “Login” (located on left hand side of the website, towards the bottom of the screen).
- Select “Forgot Password”.
- Enter your username and email address into the specified fields.
- Select “Submit”. A temporary password will be sent to your email address. This email may take a few minutes to arrive in your inbox. You may also need to check your spam/junk folder.
- Once you have your temporary password, you will need to go back to the “Login” screen on the e~Funds for Schools website.
- Enter your username and the temporary password. To avoid discrepancies in entering the temporary password, we do suggest that you copy and paste the temporary password.
- Once you have logged in using the temporary password, you will be prompted to change your password. The current password will be the temporary password that you used to login.
* Please be aware, work computers may not be compatible with our website.
Q: How can I reset my password if I no longer have access to the email address linked to my account?
A: Our Customer Relations department can update your email address on file. To request this update, select the “Contact Us” link at the bottom of your e~Funds for Schools website. We are happy to help!
Q: Can I change my username?
A: Once established, Usernames cannot be changed. However, you may request that we delete your existing account in order to allow for you to create another EFS account with your preferred username. Please be advised, once a username is deleted you will lose access to all payment history that was made under that username.
Q: What is my school district’s number to login?
A: Parents do not need a district number to login. If the website is requesting a district number, you are not on the correct website for your school district. We are an online payment provider for many school districts.Each school district has their own unique URL which is tied to their EFS . Our EFS links are provided to parents by each school district and are typically linked on your school district’s website. Googling e~Funds for Schools is not recommended as it not guaranteed to direct you to your school districts EFS website. To verify if you are on the correct EFS website, the name of your school district will be listed in the top left of the web page and can be checked before proceeding.
Q: Is there a particular internet browser that works best with e~Funds for Schools website?
A: e~Funds for Schools recommended internet browsers are: Google Chrome, Mozilla Firefox, or Safari. Due to multiple security vulnerabilities within the web browser Internet Explorer, this browser will not give you access to our website and is no longer supported by Microsoft. Often times work computers may not be compatible with our website due to firewalls and anti-virus that may have been put in place by the employer. If a computer is not working, we suggest accessing our website from a cell phone (it’s mobile friendly!).
Q: Can I delete my e~Funds for Schools user account?
A: In order to request that your account deleted, please reach out to our Customer Relations department by selecting the “Contact Us” link at the bottom of the e~Funds for Schools website for your school district. We are happy to help!